One more wonder from Frankfurt Airport
Since I live close to Frankfurt, the Frankfurt am Main airport is the departure point of many travels I do as airline passenger. Germany’s biggest airport is not exactly an example of good design, simplicity and is really not a time saver. I already posted a lot about it, click here, here, here or here to learn more about my personal relationship with this airport.
This post is not about the new runway (the fourth one) and terminal (the third one) that are being built right now, but on a new iPhone application to help passengers to find their check-in counter or their gate. Hello ? Why on earth would someone need something like that ? A GPS with some WiFi support to guide passengers inside an airport ? Is that such a labyrinth ? What about the signs ? And if the navigation is that complex, why not invest in some simplification, or new design ?
This application is called “Lufthansa Navigator” and can be downloaded for free from the AppStore. I tested it and must say it’s a cool tool. There’s a simulation mode making possible to test it without having to be at the airport, or to get an idea of where you’ll have to go. It looks a bit like a GPS navigator for cars, displaying a map with your present position and the route to follow to destination and the remaining distance. Talking about long transit times… the distance from the parking to the gate A42 is not less than 1400 meters!
On the plus side – there has to be something positive… – it’s possible to select the destination by specifying a flight and let the application automatically finds the corresponding gate. This application works only for terminal 1 and Lufthansa flights.
All of that being said, Frankfurt is not the only “complex” airport in the world. A good friend of mine recently flew back from Hong-Kong and walked around the terminal twelve times without founding the AirFrance lounge…
