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Frankfurt vs. Heathrow… what do you bet ?

Even for an aviation enthusiast like me, travelling as passenger through Frankfurt and Heathrow, two major european hub is not a fully enjoyable perspective. Queues, delays, security screenings… To make it more enjoyable, I tried an experience: measure the exact time it takes – or the exact amount of time lost. I added some personal thoughts to make it more interesting to read… Here we go.

18:00 – My train reaches the Frankfurt airport station. Four minutes later I reach the check-in area. Not too bad. My electronic boarding pass says gate is B31, but the displays do not indicate any gate yet. I prefer to wait, just in case of a last-minute change. Other flights to Heathrow and London City are delayed, from 30 to 90 minutes. Shall I try to change for another flight ? Are there problems in the London airspace ? Patience…

18:26 – Gate B31 is confirmed. It’s now time to pass security screenings. Twice, this is a particularity at Frankfurt. Last time I went throuh, the queue was 45 minutes long, and this is exactly why I’m here so early. Surprisingly, I reach my boarding area after twelve minutes only ! Including security screening, passport check, and a second security screening. Strangely, I beeped only at the second one… don’t ask. After putting my laptop back in my case, and all my keys, wallet, phone in my pockets, I’m at the gate.

19:01 – Boarding starts. Or at least pre-boarding. Passengers are requested to enter a closed area, which can be accessed only with a boarding pass. Double checking ? No. At 19:27, the gate opens, and we can descend to a bus without having to show a boarding pass again. Clever idea to give more time to passengers, to avoid queue at the gate.

19:30 - The bus starts. The drive seems really long, but it’s indeed five minutes only. I’m seated in the plane at 19:38. Boarding is by far not over. The third and final bus reaches the plane at 19:48. Looking at the tarmac, I see a firebrigade truck with blue flashlights passing-by. Not an exercise… this could mean long delays.

19:52 – The senior cabin attendant announces “Boarding completed”. Sounds good.

19:57 – The captain announces ten minutes of delay, because of traffic in the London area. Not good.

20:02 – Push-back. If you remember well, the bus drive was because the aircraft was not at the terminal, but parked in the middle of the tarmac. Why pushing-back out of a paking ? Don’t ask. After seven minutes of taxi, we reach the holding point of runway 18.

20:11 – Take-off, behind a Boeing 747. If I exclude the waiting times, the total time in movement was 30 minutes.

The routing is above Brussels – Belgium is still wonderfully illuminated at night – at Flight Level 320. At this altitude, crossing the English Channel is not really an issue. We could probably glide all the way to London. Why do we start descent at the exact time where I think of that ? The view of London at night is simply incredible – too bad that my camera is in the overhead compartment. We enter a holding pattern over the city (Biggin-Hill VOR ?). I’m stuck against the window. Am I the only one on board enjoying to fly a hold, looking at the City Airport, the Millenium Dome, and Canary Wharf ?

21:24 – We turn on final, and land on runway 09L at 21:28.

21:33 – Oh-oh. Our taxi is interrupted. I guess that our gate is not yet ready. We are in an intermediate parking, waiting… We landed five minutes ago, let’s see how long the extra delay will be.

21:40 – We’re at the gate. 12 minutes after landing, not exactly a record. On the plus side, this is a Lufthansa flight, not British Airways. We’re at the Terminal 2, not at the so problematic Terminal 5.

21:50 – Ten minutes after reaching the gate, I’m in the Terminal 1,2,3 underground station. I’m positively surprised. 26 minutes from landing to train, that’s well better than what I imagined.

Ready for the trip back ? Here we go.

11:02 – My train reaches the underground station. Five minutes later I’m in the check-in area, and at 11:12, I have my boarding pass in hand. Not so bad as I had to change flight – I was a bit earlier than expected, and this was a chance… you’ll see why later on.

11:14 – I enter the security queue. Interestingly, my laptop can remain in my case, making things easier. Easier, but not quicker. The queue goes on slowly, and after twelve minutes, I’m through. Twelve minutes ? Just like in Frankfurt. Interesting…

12:02 – The gate number is confirmed. Eleven minutes later, I’m waiting there, and managed to change my seat during pre-boarding. Flying in an aisle seat was simply not possible. And this time my camera will remain at hand. Just as in Frankfurt, passengers are in a small enclosed area, avoiding the need for a second boarding pass check.

12:44 – After a boarding call per rows, starting from the back to avoid queueing-up in the plane, I’m seated, observing the parking system, and planes in the nearby stands.

13:07 – Push-back. Taxi starts, and we reach the holding point. There are several jets waiting for take-off, including a Singapore Airlines Airbus 380 ! Wow. Changing flight, and then changing seat was really a good idea. I’m not the only one taking pictures of the double-decker.

13:26 – Take-off. 21 minutes from push-back to take-off. Not really good. But the spectacle of the A380 taking-off, and of another Boeing 747 waiting behind us was certainly worth it. Well, at least for those like me who enjoyed the show. For all the other passengers, that probably seemed like an eternity.

I profit from the nice weather to spot airports, and other aircraft during the flight. Your mission, should you decide to accept it, is to identify all of them, and name them in comments.

On final, we overfly the Frankfurt forest, where a VOR and a direction finder are located. And shortly before landing, the motorway from which I took some aircraft pictures. Am I the first car-spotter taking pictures from a plane ?

14:27 – We land on runway 25R, and reach our parking position after 3 minutes only. Good point.

14:36 – The captain announces that there is no bus available, and that we’ll have to wait. I don’t know if there are some tensions between Lufthansa and the airport, but he made it very clear that this was a Frankfurt Airport problem, and not a Lufthansa one.

14:45 – The bus finally starts. 18 minutes after landing – there is certainly room for improvement.

14:52 – The bus reaches the terminal. A strange employee want to send me in the Non European Union queue. He’s probably not aware of the treaties between EU and Switzerland. I detour him, and join the “quick” queue.

14:59 – I reach the public area. After 5 minutes, I’m at the train station.

Now, the results. I totalized the time moving through the airports, not the waiting time, because being there early was my own decision. Waiting is not exactly pleasant, but it has nothing to do with time spent in queues, or being screened, in a bus, or taxiing. These are really consequences of airport design.

Frankfurt to Heathrow: 52 minutes. Heathrow to Frankfurt: 1h23. Departing Frankfurt takes 16 minutes in the terminal, and 14 minutes in bus and plane, departing Heathrow takes 26 minutes in the terminal, and 19 in the plane. Arriving at Heathrow takes 22 minutes from landing to train, arriving at Frankfurt takes 38 minutes.

This is certainly not representative, it’s a single test, and my own experience at both airports shown that they be much more “efficient” at delaying passengers. Was that luck, or a consequence the announcement of my intention to do this test ? If the trip was not Heaven, it was by far not Hell. Both airports have room for improvement (direct boarding at Frankfurt, quicker security and less taxi delay at Heathrow), but the whole thing was survivable.

I’d really like to know more about your opinions and experience about these two airports, or any other. Feel free to comment about it.

Click here to see all the pictures I took on the LHR – FRA flight.

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13 Comments, Comment or Ping

  1. I totalized the time moving through the airports, not the waiting time, because being there early was my own decision.

    I disagree with this. Try arriving at airports at the minimum time allowed before check-in closes and you’ll find yourself in a world of trouble. I have repeatedly been told that I should know that you have to get to the airport at least an hour or two earlier than you used to because of queues and security issues.

    The amount of time I waste sitting around at the airport is one of the things I really resent.

  2. Hey,
    that’s why I prefer going through Iceland with Icelandair when I travel between Norway and Florida. That way I can cross the Atlantic and at the same time avoid all the major hubs both in Europe and North America….A pretty neat deal! :)

    I remember one time I came from Washington DC to Frankfurt on a Lufthansa 747 arriving in Frankfurt around 6 am. That early in the morning it went remarkably quick to get past the security check points and the passport control in Frankfurt. Going back the other way four weeks later was a different story though. The lines were endless, especially through the additional security check points leading to the flights headed for the U.S.

    Now I try to do the Iceland route whenever I can….that usually means at least one less stop along the way as compared to hitting the major hubs in Europe and the U.S. Besides Keflavik airport in Iceland is an incredibly small little airport that is usually a breeze to get through. As a bonus the flight from Iceland to the U.S goes non-stop to an airport that is less than a 30-minute drive from where I live in Florida.

  3. PlasticPilot

    @Sylvia: I understand your point, and sometimes dream that I can arrive to the airport exactly the time needed to go through everything before departure… but I never put this plan in practice. So to compare the two airports, here are complementary figures:

    Departing FRA: 18:00 to 20:11, total time 2h11
    Departing LHR: 11:02 to 13:26, total time 2h24

    Arriving FRA: 14:27 to 14:59, total time 32 minutes
    Arriving LHR: 21:28 to 21:50, total time 22 minutes

    @Axel: thank you for the tip. It’s certainly makes sense from Norway, but from here as well. And going through the US special security is probably less of a hassle in Keflavik than in Frankfurt or Heathrow… I’ll note that for later.

  4. PlasticPilot

    @Sylvia (again), your own comparison between Saratoga and EasyJet is also very interesting: http://www.fearoflanding.com/misc/faster-than-a-speeding-jet-single-engine-travels/

    I flew twice Geneva to Biggin-Hill, which is three times longer with a Saratoga than with EasyJet (to Gatwick, obviously), but the concept of a “queue” is simply non-existent at Biggin and on the GA side of Geneva.

  5. PP,
    Yeah, it definitely makes sense when travelling from Norway. If only I was living in Frankfurt….Lufthansa flies non-stop from Frankfurt to Orlando. That would easily make up for the little extra time it takes to get through a major hub like FRA. Add a connecting flight from Norway and it all becomes a different story though…

    I saw your picture of the Autobahn taken on the approach to runway 25R in Frankfurt. I must have been landing on that very same runway once as I remember the exact same view….same road sign and everything. Fun to see it again. :)

  6. PlasticPilot

    @Axel, yes Lufthansa flies directly to Orlando out of Frankfurt, but I would not call that “non-stop”. I’m thinking of the stops at security, passport check, security again, boarding, bus, …

    Let me know if you fly through FRA again, so that we can arrange something together.

  7. That would be nice. I’ll do that. I am playing with some ideas for some sort of scenic and memorable flight that I can do when I get back to Europe after my stay in the U.S to celebrate the completion of my flight training in the U.S. Some ideas that I have come up with so far include something like a sightseeing flight across the Alps or maybe a floatplane flight hopping between the lakes and fjords of the Norwegian mountains. Given that my post-flight-training financial situation allows for such an adventure, if you want to come along for such a flight that would be great!

    I plan on getting my floatplane rating as well while I am in Florida, so it would be fun to put that to some good use when I get back home to Europe again…

  8. PlasticPilot

    Axel, I’ll be happy to fly the Alps with you, if you stop somewhere in Germany to pick me up. Talking about floats, you can do that in Como, in norther Italy: http://www.aeroclubcomo.com/En/Henglish.asp

  9. When I’m back to Europe again and as soon as I can afford to go through with it, I’ll just make a stop in the Frankfurt area to pick you up and we’ll head straight for the Alps….with your local knowledge of the area it’s bound to be a sure-fire success! :)

  10. PlasticPilot

    From several recent comments, it seems that many readers dream of flying the Alps. Stay tuned, I’m preparing a series on this topic…

  11. Great! I’m sure I speak for many of your readers when I say I’m very much looking forward to that!

    Did you see the cover story in the October issue of AOPA Pilot? It’s a fascinating story about the Pilatus PC-12NG. Did you have a chance to see any of those while visiting the Pilatus factory in Switzerland?

  12. PlasticPilot

    @Axel, you won’t have to wait that much… Tonight’s post is a surprise, on a different topic, and the next one, planned for the 14th is already about the Alps.

    I also had a special thought when I saw the AOPA magazine. All the PC12s I saw while visiting the factory were the NG version. However, it was not possible to go in the cockpit. It is a bit frustrating, but were I a Pilatus customer, I would probably not like to see my plane to be become a visitors center.

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